RETURN TIMEFRAME
Returns must be received by our Returns Department within 21 days from the date you receive your merchandise. (See return process below)
RESTOCKING FEES
Returned shower curtains which are not clean, folded and/or are not returned with their product packaging (plastic envelope and paper insert), can be subject to a 15% restocking fee.
Bath rugs not returned with their original product packaging (cardboard and hangers), may also be subject to 15% restocking fee.
Any item that has been used, stained, soiled, damaged or otherwise is not in resalable condition will not be accepted for refund.
Closeouts, accessories (including rods / rails), safety mats
and custom orders
are final sale items.
RETURN PROCESS
Please alert us to your return by sending an email notification to: info@vitafutura.com , using "return" as the subject. Please provide your name, order number and the items you wish to return or exchange.
We will promptly confirm your request via email. This will ensure your return is processed promptly upon receipt.
SHIPPING CHARGES ARE NON-REFUNDABLE
For your security, please return using an insured courier (e.g., FedEx, UPS, USPS) and retain your receipt.
Vita Futura does not reimburse for return shipping and is not responsible for items damaged or lost in transit.
RETURN ADDRESS:
Vita Futura
Returns Department
215 Willowick Avenue
Tampa, Florida 33617
USA
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